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Capsule link help
A user cannot open a link, the date has not arrived, or they need to update a recipient email.
Contact
Questions, support, or capsule help.
Questions about the preview, a capsule, privacy, or a broken page are welcome.
Helpful contact reasons
Why someone may reach out.
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Delete request
A creator wants a sealed capsule removed before unlock or wants account data deleted.
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Payment question
A user has a receipt, refund, plan, or billing question if paid plans are offered later.
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Family vault
Parents, couples, teams, or groups want to create a bundle of capsules for the future.
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Partnerships
Schools, therapists, nonprofits, creators, memorial groups, or event planners could use future-message campaigns.
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Bug report
Someone found a broken page, typo, link issue, mobile issue, or preview error.